Communications & Availability

Our office and account executives are available and on call 24 hours a day, seven days a week. To us, this means overnight and on holidays and weekends. We are available by telephone, pager, voice mail, fax, and e-mail/BlackBerry. Our work day is dictated by the completion of our responsibilities. Any inquiries from board members or residents of your building will be handled as quickly as possible. All phone calls to our office will be returned within the same business day. Our accessibility helps us build a strong relationship with our residents.

In addition to the usual bulletin board notice postings that we prepare, our information systems database provide for instant e-mail notification to alert all residents or a select group of residents regarding any building service situation. Resident contact information is always kept current. We keep residents informed and aware of what is happening in their building.

Our organization emphasizes constant, active and open communication and coordination among all our staff and the residents of your building and with you, the board. We do not allow small issues to become big problems.

Emergency Services

To give timely attention to the emergency needs of our clients, Andrea Bunis Management maintains a 24-hour seven-day-a-week dispatching service at our office. All residents and staff will be provided with a special phone number to report an emergency. Dispatchers can reach our executives, managers, technicians and vendors at all times. All the above services are provided as part of our regular management contract.